Here are some examples of the types of risks SADIA helps its clients identify and mitigate:
- Being overconfident that the system will perform
- Underestimating the risks involved (esp. people risk)
- A belief that bad outcomes won’t happen
- No standard (processes developed on an ad hoc basis)
- A can-do culture that encourages risk-taking
- Reluctance to employ RM specialists in certain situations
- Perceived licence to bend rules
- Failure to assume responsibility (lack of stewardship)
- Limited RM scenario visualization capability (eg. WTC)
- Failure to re-validate assumptions before a final decision
While none of these factors taken on its own is highly correlated with hidden (pathogenic) risk, together they can definitely identify underlying problems which can lead to costly disruptions over time. The positive news is that each of them is not all that difficult to address, without having to spend a great deal of money on technology or programs.
- One way to improve the overall situation is to identify key operations within the organization that everyone intuitively thinks can be improved, and to map the processes using software designed for that purpose.
- Once the processes have been properly documented, a response latency test can be applied to demonstrate how the processes can be streamlined and improved.